Australian Government - MyChild.gov.auChoosing the best service for children: a new Quality Ratings System
The seven quality areas will be assessed using a five-point rating scale.
Each service will get an overall rating and a rating for each of the seven quality areas. This will give families a comprehensive picture of the quality of a service. It will also allow services to highlight their strengths.
All services will be required to prominently display their approval and rating information. Ratings will also be available on the internet.
Five level rating system
1 Excellent
The service demonstrates excellence and is recognised as a sector leader
2 High quality
The service exceeds requirements of the National Quality Standard.
3 National Quality Standard
The service meets the National Quality Standard.
4 Operating level
The service is working to meet the National Quality Standard. All new services
will start with an operating level rating.
5 Unsatisfactory level
The service is not meeting the National Quality Standard and the regulator is
working closely with the service to immediately improve its quality, otherwise
the centre will need to be closed.
A factsheet providing information on the Quality Rating System is available via the DEEWR Website
For additional information on the Quality Rating System, please visit the DEEWR Website.