Contact

For enquiries in relation to government payments, including Family Tax Benefits, Baby Bonus, Child Care Benefit and Child Care Rebate:

Please contact the Family Assistance Office on 13 61 50.

For enquiries about the types of child care available and vacancies:

Please contact the Child Care Access Hotline on 1800 670 305. The Child Care Access Hotline operates from
8am to 9pm Monday to Friday Eastern Standard Time and is a free call unless calling from a mobile phone.

For questions about quality assurance in child care:

Please contact the National Childcare Accreditation Council on 1300 136 554

For all other enquires:

Please contact the mychild Information Line
 

National Office
mychild Information Line: 13 36 84
Text telephone for the hearing impaired (TTY): FreeCALL™ 1800 554 609

Postal address
Office of Early Childhood Education and Child Care
PO Box 9880
Canberra City 2601

Online Enquiries:
DEEWR Early Childhood contact information.

Feedback on Website:
Mychild Feedback Form

 

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